Effective Date : September 08, 2020.
Last updated: September 08, 2020.
Last updated: November 30, 2024.
We value your privacy and strive to protect your personal data.
Please read carefully before using our services.
-This Privacy Policy outlines how AKA Blockchains (“Company”) collects, uses, shares, and safeguards your information.
1. Information We Collect
We collect the following information to provide and enhance our services:
Personal Information
Includes details necessary for account setup and communication:
- Contact details (e.g., full name, email address, phone number)
- Basic account information (e.g., username, password)
- Communication data (e.g., messages, feedback, survey responses)
Usage Data
Automatically collected while using our website or services:
- Device details (e.g., IP address, browser type, operating system)
- Website interactions (e.g., pages visited, time spent, referral URLs)
- Analytics data to improve our website and user experience
2. How We Use Your Information
We use your information to deliver and improve our services, communicate effectively, and ensure a high-quality user experience.
Providing and Improving Services
- To set up and manage your account, ensuring secure access to resources.
- To enhance your experience by analyzing how you interact with our website and services.
Communication
- To send essential updates about service changes, feature launches, or account-related notifications.
- To respond to your inquiries and provide support.
Improving Services
- To analyze usage trends and feedback to improve content, features, and overall service quality.
- To research user behavior and preferences for developing new educational tools and insights.
Marketing
- To inform you about updates, events, or resources we believe may interest you.
- You can opt out of marketing communications at any time.
3. Sharing Your Data
We share your information only when necessary to provide our services, comply with legal obligations, or with your explicit consent.
Service Providers
We work with trusted third-party providers who assist in:
- Website hosting and maintenance
- Analytics to improve user experience
- Communication and email services
These providers are contractually obligated to handle your data securely and in compliance with applicable laws.
For Legal Compliance
We may disclose your information if required to:
- Comply with legal obligations or regulatory requirements
- Respond to valid requests from law enforcement or government agencies
- Protect the rights, property, or safety of AKA Blockchains, our users, or the public
With Your Consent
We will share your information only with your explicit consent. For example, if you request access to additional resources that require third-party integration, we will notify you in advance.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience and improve our services. These tools allow us to understand how users interact with our website and optimize its performance.Types of Cookies We Use
- Essential Cookies
- Required for the website to function properly (e.g., enabling you to log in).
- Without these cookies, certain services may not be available.
- Performance and Analytics Cookies
- Help us analyze website usage and improve functionality.
- For example, tracking which pages are most visited or identifying technical issues.
- Functionality Cookies
- Remember your preferences, such as language or region settings.
- Enhance your personalized experience on our website.
- Marketing Cookies
- May track your interests to display relevant content or updates.
- You can opt out of marketing cookies through your browser settings.
Your Choices
- Cookie Management: You can control and delete cookies through your browser settings. However, disabling cookies may impact your ability to use certain features on our website.
- Tracking Technologies: Some areas of the website may use pixel tags or beacons to measure engagement and improve content delivery.
5. Data Retention and Deletion
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Retention Period
- Account Information: Retained while your account is active and as needed to provide services.
- Usage Data: Retained for internal analysis, improving services, and ensuring security. Typically, this data is stored for shorter periods unless required for legal or security purposes.
Legal Obligations
We may retain certain information for longer periods to:
- Comply with legal, regulatory, or tax obligations.
- Resolve disputes and enforce our agreements.
Your Right to Delete Data
- You can request deletion of your personal data at any time.
- To delete your account or personal information, contact us at hello@akablockchains.com.
- Please note that certain information may need to be retained to comply with legal obligations or for legitimate business interests (e.g., fraud prevention).
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence. These transfers are necessary for us to provide services effectively and securely.
Where Your Data May Be Transferred
- Hosting and Service Providers: Our primary servers are located within Ireland and Europe, but some third-party service providers may process data in other countries, such as the United States.
- Compliance with Global Standards: We take steps to ensure that your data is handled in accordance with applicable data protection laws.
How We Protect Your Data
To safeguard your information during international transfers, we rely on:
- Standard Contractual Clauses: Approved by the European Commission to ensure data protection.
- Data Protection Agreements: Binding contracts with third-party service providers.
- Privacy Shield Certifications: For providers based in the United States (when applicable).
Your Consent
By using our services and providing your data, you consent to its transfer and processing under the safeguards outlined in this policy.
7. Your Rights
As a user, you have several rights regarding your personal data under applicable data protection laws. We are committed to helping you exercise these rights effectively.
Your Rights Include:
- Access to Your Data
- Request a copy of the personal data we hold about you (Subject Access Request).
- Data Portability
- Request a secure transfer of your data to another service provider in an electronic format.
- Correction of Inaccurate Data
- Request corrections to any inaccurate or incomplete data we hold about you.
- Deletion of Data
- Request the deletion of your data when it is no longer needed for business or legal purposes.
- Restriction of Processing
- In certain circumstances, object to or restrict the processing of your data (e.g., if there are no legitimate grounds for processing).
- Opt-out of Marketing
- Choose not to receive marketing communications by contacting us or using the opt-out option in our emails.
- Manual Decision-Making
- Request that decisions impacting you, made via automated processes, are reviewed manually.
How to Exercise Your Rights
- Contact us at hello@akablockchains.com to make a request.
- We may require verification of your identity before processing your request.
- Some requests may be subject to legal, regulatory, or contractual limitations.
8. Updates to This Policy
We are continually improving our services and may update this Privacy Policy to reflect those changes.
When We Make Changes
- Notification of Changes: We will notify you of any significant updates to this Privacy Policy before they take effect.
- Effective Date: Updates will be dated, and you will have an opportunity to review the revised policy.
Your Continued Use
By continuing to use our services after updates are implemented, you accept the revised Privacy Policy.
Stay Informed
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.