FAQ
Dedicated FAQ Page for Custodial Service Members |
Addresses common concerns about portfolio management, report schedules, and the redemption process.
General Information
Buy, Store and explore crypto
AKA Blockchains is a company offering professional services for individuals and companies.
We offer custodial services for digital assets, technology courses through our subsidiary, and investment management via our partners.
- One-on-One Consulting
- Budgeting & Savings Advice
- Tailored Crypto Solutions
- You can reach us via email at hello@akablockchains.com.
- We prefer written communication to ensure clear and consistent documentation.
New Members
Membership provides access to our tailored crypto portfolios, including portfolio management, budgeting, and consulting services.
You can sign up by visiting our services page and selecting the service you are interested in.
Follow the instructions to complete the sign-up process.
To get started, contact us at hello@akablockchains.com to schedule a consultation.
We will guide you through the portfolio creation process based on your financial goals and risk tolerance.
Portfolio Management
- We will provide a detailed breakdown of your assets, quantities, and total value.
- This will be sent out as a report via email.
Quarterly reports are available to members who pay for this service.
To become a member and receive quarterly reports, please contact our support team for more information on membership fees and benefits.
Click here to become a member
- Custodian Solutions members are only entitled to a yearly report.
- Tiered Member will receive an annual report at the end of each year, along with Quarterly report.
These are sent 45 days after the end of each quarter. The schedule is as follows:
- Q1 (January to March): Report by May 15th
- Q2 (April to June): Report by Aug 15th
- Q3 (July to September): Report by November 15th
- Q4 (October to December): Report by February 15th
Redemption Process
You can start the redemption process from January 2025, as our custodial services conclude in December 2024.
The redemption process can take between 3 to 6 months, depending on the method of redemption and the amount:
- For cash withdrawals over 10,000 euros, the process may take up to 6 months.
- For digital asset transfers, the process is typically quicker and can be completed within 3 months.
In late December 2024, we will send a detailed notification and any necessary documentation to prepare for the transfer of assets.
The transfer process will be initiated immediately after the custodial term ends, aiming for a seamless and efficient transfer.
Additional Information
To update your contact or payment information, please email hello@akablockchains.com with your new details. We will confirm the update and ensure our records are accurate.
For urgent requests, please contact us directly via email.
Urgent reports may incur additional fees, and we will do our best to accommodate your needs promptly.
There no exceptions for redemptions. We follow our governing body and protect our portfolios.
- We don’t facilitate phone calls.
- We prefer written communication to ensure clear documentation.
- Click here to Contact us
Important Notices
- Custodian Solutions members are only entitled to a yearly report.
- Custodial Solutions clients will receive an annual report at the end of each year.
For those seeking a deeper exploration:
- Consider enrolling as a tiered member with AKA Blockchains. Click here
- Our tiered memberships offer comprehensive tools, in-depth market analysis, and Quarterly Reports.
- Unlocking the full potential of your portfolio requires more than just passive management.
Our custodial services will end in December 2024.
The redemption process will start in January 2025. Please ensure you have read all previous communications for detailed information.
Reports and updates are sent according to the schedules mentioned above.
Please check your email regularly for any updates from AKA Blockchains.
